A few weeks ago we noticed that Torby's nappies were being less than effective. Wet jammies etc in the morning and not because the nappy was overloaded.
Nw discovered the problem was that the elasticey bits that help contain the wee long enough for it to be absorbed were coming away from the nappy.
So, was a good consumer and left feedback on their site that this was happeneing. They then requested I send them a sampleif possible.
Today we got a new bag of nappies from them.
Hurrah for good customer service.
Hurrah for Babylove.